Why Building the Best Customer Experience Means the Right Multi-experience

Building contextual, fit-for-purpose customer experiences that work across a range of different devices and modalities is no small task. One crash, one more redundant form to fill out, one too many screens can make your users rage quit and never...

What is the Future of Mobile App Development? 5 Trends to Watch

Mobile app development has gone through many iterations since the first mobile phone was introduced in the 1970s.There aren’t any signs of mobile apps slowing down. Technology like AI, VR, AR, and blockchain are influencing the course of mobile app...

Empower Manufacturing with Adaptive Solutions

In the rapidly evolving world of manufacturing, companies need solutions that not only address their unique challenges but that provide the flexibility to adapt as those challenges change.The Manufacturing Menu, created by Emixa using the Mendix low-code application development platform,...

How Fusion Teams & Low-Code Enhance Software Delivery

Compared to traditional development, a low-code development platform is a great first step to becoming more efficient and cost-effective as you modernize and simplify your application portfolio. The fantastic pace that low-code allows for and the resultant savings you can...

How to Execute a Digital Transformation: 9 Factors for Success

Ask 12 different companies how they define and execute their digital transformation strategies and you will get 12 different answers. But even if their definitions differ, they can all agree on the importance of digital transformation.Even if a company knows...

Digital Ecosystems 101: How to Deliver Value & Drive Growth

From chimpanzees in Africa to businesses in Zurich, we all depend on an ecosystem to survive.For businesses, digital ecosystems are a technological evolution of a natural ecosystem. While our chimp relatives and other species are dependent on Mother Nature, companies...

How to Build a Customer-Centric Product Roadmap: Tips from a CTO

We’ve all heard businesses claim to “put customers first,” but the reality is that delivering great customer experiences is easier said than done.With the acceleration of technology, customer experiences have evolved from in-store purchases to dynamic omni-channel interactions. If a...

The 4 Stages of Digital Maturity

Often, organizations talk about digital transformation as a one-time activity, as if you finish it as a major project, and “voila” it’s done.  You have become the digitally mature software company you set out to be all those years ago.Here’s...

12 Omnichannel Customer Experience Best Practices

An omnichannel customer experience strategy allows customers to seamlessly access your application via any device. Maybe they start with your mobile app and then transition to their tablet or laptop to finish their task, without restarting the process.Pivoting between omnichannel...

How AI Chatbots Can Improve Customer Service

Companies today grapple with delivering standout customer experiences.For many, the solution lies with AI-powered chatbots. Focusing on AI as a way to boost customer experience helps brands deliver on promises and stand out from the competition. The idea of AI...